Frequently Asked Questions
What payment methods do you accept?
We accept major credit and debit cards (Visa, MasterCard, American Express), Net Banking, and popular UPI apps.
How can I track my order?
Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to the courier's website. You can use this tracking number to monitor your package's progress. Please allow up to 24 hours for the tracking information to update.
What is your return policy?
We offer a [Number] day return policy for unused and unworn items in their original packaging. For full details on eligibility and how to initiate a return, please visit our Return Policy page.
How long does shipping take?
Standard shipping typically takes 5-7 business days within India after processing. For more information on processing times and shipping methods, please refer to our Shipping Policy.
Do you offer international shipping?
Currently, we only ship within India. We are working on expanding our shipping destinations in the future!
How do I contact customer service?
You can reach our customer service team via our Contact Us page, or by emailing us directly at [Your Customer Service Email] or calling us at [Your Phone Number].
Are your shoes true to size?
Generally, our shoes are true to size. However, we recommend checking the specific product page for any sizing notes or a size chart if available, as fits can vary slightly between styles.
Can I modify or cancel my order after it's placed?
We process orders quickly, so modifications or cancellations are only possible if your order has not yet been dispatched. Please contact us immediately if you need to request a change.